Digital hearing aids with T2/neck loop

[sonyabug]

I have my first set of starter hearing aids, Audible Start 4. I bought a neck loop in order to listen to music from my computer at work. My aids have T2 which from what I understand is automatic tcoil but I can barely hear the music and only when the loop is on my ear (which defeats the purpose). I found a site that said get a stereo to mono adapter but I can still barely hear. Does anyone know what I'm doing wrong?

[BlueSumos]

I had the same problem with a standard neckloop. I eventually bought a powered/amplified neckloop which solved the problem. Mine is a CLA7v, but there are others. Or you can try music links, etc. There are several website stores that sell t-coil accessories.

If the HAs are BTEs you could look into DAI (direct audio input) boots and wires. This is better in that you don't have to worry about orientation of the t-coil since you're not using them.

Check out this website which has good FAQs about DAIs. It should also have telecoil info. It is in the UK but is a good source of info.
http://www.connevans.com/solutions/direct_input.shtml

[sonyabug]

I read somewhere that I need to have my audiologist program one of my memories for the tcoil in the "on" position in order for it to work (they say the automatic tcoil will not work with a neck loop unless this is done). Hopefully, they know how to do it. She never wants to program anything for me...I'm guessing she doesn't know how, but I'm going to insist this time. If this doesn't work I think I'll try the music link...it sounds like it would be better.:D

[BlueSumos]

She never wants to program anything for me
Get a new audi! What does she think she's being paid to do? Part of the cost of HAs is GOOD service.

Yes, the t-coil may need to be "turned on"/programmed.

[mech29]

Sounds like your T-coils are not turning on.you may need a powered neck loop.