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Thread: First time shopping for a hearing aid? Your reactions?

  1. #31

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    Quote Originally Posted by sho View Post
    See what info you can find on Micro Tech Forza. The only info is posted by me on this forum after I bought them and only found with much effort. and it's probably still not accurate. ...
    Well it's the ReSound Forza, so MicroTech wouldn't have much info on it
    Seriously,the problem is Costco has a microsite for the Forza that isn't very specific since it's designed for consumers. There's no link to more advanced information. If you want more than general information on hearing aids you usually need to click on the "professionals" links to go to the more advanced section of the manufacturer web sites (here's ReSound's: http://www.gnresound.com/professionals/download-library ).

    Costco is selling an off-brand ReSound so the Forza isn't one of the models listed, but the spec sheets may give you more information on some of the various features and technology available in ReSound hearing aids. For example, if you click on the link for the Alera 60/61 at the bottom of the page, it has a side by side listing of the features for the 3 models, along with bands, gain handles, and memories. Interesting to note that they haven't uploaded data sheets or other info for Verso yet, sorta behind the curve there.

    Quote Originally Posted by sho View Post
    Now how about information on the particular hardware used to achieve the features and benefits that are advertised. I can say my aids have "advanced audio design" but that's not real info. How about speech-in-noise? Is that hardware? If so what hardware? Is i software? Is it a combination or is it software that was designed for already existing hardware. How does the Speech in noise of a Micro Tech Focus 40 compare that of a ReSound Forza? Is the hardware different? Did the same person design both software programs? Is it designed in house or over seas on contract?
    You're asking lots of different questions in that short paragraph. Most of the consumer sections of the websites have started to focus more on benefits to the patients vs. the features or hardware, since most consumers have no clue what "warp compression" or "environmental optimizer" is and just want the hearing aids to work, they don't really care how. That's where a good professional comes in, they should be able to give you as much or little information you need to make an informed decision. I will explain things in greater detail to an engineer than I will to a less technologically savvy patient.


    Quote Originally Posted by sho View Post
    ...You guys are great but the info on mfgrs sites is lacking substance. What audio chips are used? ....
    That's usually a bit easier to find out, since the chips are proprietary for each manufacturer (they don't use generic chips). Here's the latest for some of the manufacturers off the top of my head:

    ReSound: Range
    Phonak: Quest
    Oticon: Inium
    Siemens: Micron
    Widex: True ISP

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    Wow, I am amazed from some of the things am reading here and disgusted from what some so called professionals do to make a buck. I am a HAS at Costco, I have been doing this for only a year now but the way I was trained and taught was to put members/patients first, I guess there is no sale pressure because we don’t work on commission so we (or at least some of us) do it just to help people hear better without losing an arm and a leg. As a consumer I want to get quality stuff and save money, and that’s what Costco is doing regarding hearing aids (and any thing they put on their shelves for that matter), It might not be the top of theline, and not have those extra bells and whistles (who needs all that any way) ,but they are premium hearing aids and they do the job , they work with what you have left of your hearing and help you communicate better, isn’t that the point of ahearing aid. The hearing test and the consultaion is free, and there is no obligation to buy if you didnt like what they have to offer, the way we do it here is give you our proffissional openion and what we have to offer based on your hearing loss and life style and then its your choise from there, its that simple.
    Last edited by costcoinsider; 09-23-2013 at 02:56 PM.

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    I bought my Rexton Quintras today at Costco for $2,800. My insurance will pay for 60% of that. My insurance will also pay for 90% for someone "in network". I did not even explore the in-network route. I wanted Costco, even if I paid a little more, which is doubtful when everything is taken into consideration for the life of the HAs. I have 6 year old Rextons now. Costco has always been fair and accomodating to me.

    Not affiliated etc. Just a happy customer.
    Mirko

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  4. #34

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    Quote Originally Posted by seb View Post
    I meant to add to my previous post that the contributing audiologist and HIS on this forum seem to be the exception rather than the rule, and I say this because they offer their advice and expertise because they truly want to help those in need and have always offered an honest assessment of what they feel would benefit the person asking for help and have come right out and said they prefer one HA over another and usually given a reason why. For these reasons they should be models for those wanting to enter the field.
    Everyone, pay attention to this. Although there are a lot of dispensers on here that will donate their time, energy and knowledge, there are a whole bunch of really good providers out there that will do the same in person, free of charge. Many providers generate all their business just on word-of-mouth, and how do they do that? By having excellent customer service, and being a legit, unbiased opinion. Someone in this thread said it's a good idea to get an audio done at one place and then sort of interview (shop-around) and talk to a few providers, and I think this is a great idea- if you have the patience for it. Your provider makes all the difference in the world and in my opinion it is worth the time invested. This thread has a lot of negative points in it, but there are a ton of really great and selfless providers that will go above and beyond for you.
    Hearing instrument specialist from California and founder @ Hidden Content

  5. #35

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    Quote Originally Posted by Jeff H. View Post
    Everyone, pay attention to this. Although there are a lot of dispensers on here that will donate their time, energy and knowledge, there are a whole bunch of really good providers out there that will do the same in person, free of charge. Many providers generate all their business just on word-of-mouth, and how do they do that? By having excellent customer service, and being a legit, unbiased opinion. Someone in this thread said it's a good idea to get an audio done at one place and then sort of interview (shop-around) and talk to a few providers, and I think this is a great idea- if you have the patience for it. Your provider makes all the difference in the world and in my opinion it is worth the time invested. This thread has a lot of negative points in it, but there are a ton of really great and selfless providers that will go above and beyond for you.
    I visited several audiologists. The last one I saw I said "I'm looking for a second opinion" and she answered my questions, was very upfront on expectations and services, and knew the product. Her price wasn't the lowest, but it was close. The second-choice was a bigger practice with two "storefronts" in very visible locations. The particular fitter I would have worked with has left that company. They wouldn't talk about models, just about "features" in general. They were steering me to the smallest RITEs they had, even as my concern about visibility diminished. Definitely interview. The person doing the fitting is probably the most important factor.
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    I am in this field so I can defiantly understand where you are coming from. Fact of the matter is that most of us are on commission and a big sale means the bills get paid. If you want honesty and direct answers then all you really need to do is find somewhere that is not on commission, Sam's Club for instance is salary only. Costco is another. There will be private offices that may be getting away from commission but 90% of them at least are still commission. Hope this helps.

  7. #37

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    Very informative and helpful thread. Fortunately so far my early experience with Costco and calling a few independent audis has been pretty positive, but as these will be 1st HA I don't have much experience.
    Last edited by midClec; 05-21-2014 at 12:38 PM.
    Kirkland Signature 5 (Resound Verso 9); May 2014

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    R 96% @65db ........... 25 ..... 20

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