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Thread: COstco - Resound (Forza)

  1. #1

    Default COstco - Resound (Forza)

    Hi,
    I purchased the Resound Forza hearing aids($1299.00) each plus $165 remote. $27578.00 total.
    Hearing loss approximately 40-60db(0-4k)....then drops to 80(6-8k)

    1. Costco claims the Forza is a 16 frequency channel hearing aid?
    What Resound model is close to this Forza version?
    iS THIUS TRULY A 16 CHANEL HEARING AID?

    2. How have others found the performance of the Forza?
    Seems adequate but $2748 is alot of money.

    3. Are the cheaper remotes(re-conditioned) availoable ont he market as $165 seems steep.

    4. Which batteries are the best/cheapest to use with this product? I will probably keep buying batteries from Costco.

    5. Reliability - what is the quality of FORZa and how long will they last ebfore damage?

    Resoound technical support would NOT communicate with me on the Forza product. The lady just told me go back to Costco who have limited comprehension of the techincal detaiuls.

  2. #2

    Default

    1) didn't see where they do but if they did and it wasn't true ReSound would drop the hammer on them.
    go here http://www.future-resound.com/ and download whatever you are interested in reading.
    2) anything of the same quality not from Costco would cost you $2748 or more each.
    3) $165 seems a fair if not good price.
    4) within reason batteries are batteries. some seem to think the ones with mercury are better.
    5) I don't believe ReSound has quality problems.. most likely the answer will depend on how you treat them. (get yourself a dry and store)

    Resoound technical support would NOT communicate with me no ones technical support is going to deal directly with a customer.

    Sounds like you have a serious lack of confidence in Costco if you are within the 90 day window return them.
    Last edited by Mick Shu; 12-07-2012 at 04:33 PM.

  3. #3

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    Mick's right. ReSound always tells customers to go through their audiologist for support. And assuming your aids are correctly adjusted--and wherever you get hearing aids, this can take two or three return trips--comparable performance from aids bought outside of Costco would cost over $3000 if not over $4000 with taxes, so you did well. Let go of the buyer's remorse. Good, new hearing aids today are expensive. Costco's batteries are a good value, as are the ones sold on this website. Treat your Forzas well *including using a drying device daily*, and you should get 5-10 years out of them. By then newer technology will be worth an upgrade anyway in all likelihood.
    2013 Audiogram
    Hz250.....0500...1000...1500..2000....3000....40 00...6000....8000
    L...20.......15........30........40........40..... ..45.......40.......55........65
    R...15.......20........30........40........40..... ..30.......55.......55........65

    Speech disc:
    L: 100% at 60 dB
    R: 100% at 60 dB

  4. #4

    Default

    How many channels is the Resound Forza?????

    SPecification sheet "claims" 15 bands and 4 programmable modes.
    ConsumerGuidehearing.....claims the Aler9 is 17 channels. Not sure what model Forza is comparable to in Resound product line.


    No mention of channels.

    COstco claimed the Rexton Kirkland Signature model was 16 frequency channels but the other audiologist claimed Siemens refutted the Rexton claim.

    Finally, hearing aids are NOT taxable in Washington state. Hearing aid devices(batteries, remote, phone clips) are taxable but no hearing aids.
    So, no savings on taxes at Costco.


    Quote Originally Posted by hamjor View Post
    Mick's right. ReSound always tells customers to go through their audiologist for support. And assuming your aids are correctly adjusted--and wherever you get hearing aids, this can take two or three return trips--comparable performance from aids bought outside of Costco would cost over $3000 if not over $4000 with taxes, so you did well. Let go of the buyer's remorse. Good, new hearing aids today are expensive. Costco's batteries are a good value, as are the ones sold on this website. Treat your Forzas well *including using a drying device daily*, and you should get 5-10 years out of them. By then newer technology will be worth an upgrade anyway in all likelihood.
    Last edited by hotrod; 12-07-2012 at 09:54 PM.

  5. #5
    Join Date
    Sep 2007
    Location
    Bethesda, MD (Washn DC)
    Posts
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    Unhappy

    Unless you have an unusual loss, 5 to 8 channels is plenty. More is usually just promotion of more expensive models. Ed

  6. #6

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    The sales tax thing would only be important if you were comparing aids bought at Costco (or a local audiologist) to aids bought on the web, which I don't recommend anyway, and yeah, okay, that wouldn't matter where you live.

    Also agree with Ed. Number of channels is more a focus of marketing hype than real performance, unless your model falls well short, and ReSound aids generally will not do this... they'll have enough channels for you. Focusing on number of channels to pick between models would be like buying a stereo receiver that claimed 50 watts per channel more than another. You'd never hear the difference. It's just a number they like to advertise.
    2013 Audiogram
    Hz250.....0500...1000...1500..2000....3000....40 00...6000....8000
    L...20.......15........30........40........40..... ..45.......40.......55........65
    R...15.......20........30........40........40..... ..30.......55.......55........65

    Speech disc:
    L: 100% at 60 dB
    R: 100% at 60 dB

  7. #7

    Default

    Funny, you say I'm confused. WRONG.
    I have merely tried to show the Rexton product is the Kirkland Signature(Same).

    Siemens Germany ons Rexton who manufactures the Kirkland Signature product.
    Rexton is based in Minnesota, US.

    Siemens, USknows NOTHING about Rexton o Rexton products. Thus Siemen hearing aids in US are a different company than Siemens Germany.

    Confused??? lol

    I still cannot get accurate information on the Resound FORZA hearing aid which the number of channels is NOT defined by REsound or Costco in any literature.

    Costco employee tried telling me it had 15 or 16 channels and I corrected her telling the specification web sheet called out 15 bands NOT channels.

    THus still cannot compare the specs of Resound Forza as Resound refuses to communicate and Costco is poorly trained to know specifications.



    Quote Originally Posted by Mick Shu View Post
    I own the Rexton Cobalts and they have 16 channels worked great for a couple of year and still work great when I need to go to my backups. The reason they were moved to backed so early was the VA was kind enough to give me Siemens Pure Carats and all the accessories.

    you seem confused.. Kirkland, Rexton are both children of Siemens. It's my understand that the Kirkland they sell are basically the Siemens Pure Carets.

    Sounds like you didn't do you homework.. Return them you will never be happy with Costco.

  8. Default

    $1300 each for the ReSound is a great price. That would normally get you a 4-channel aid with no wireless if you went to a private audiologist. If you really want to know the channels, just bring up the software next time you're at Costco and count them on screen.

  9. #9

    Default

    Bullcrap is a classy feedback?


    I CALLED SIEMENS IN NY and WAS TOLD THEIR SYSTEM DID NOT TRACK REXTON PRODUCTS SINCE SIEMENS IN GERMANY OWNED REXTON.

    I see you respodned to everything but the request for # of channels of Forza.

    Isn't it just easier to say "I DON"T KNOW" than attack with "bullcrap and drama?
    Last edited by hotrod; 12-08-2012 at 06:15 PM.

  10. #10

    Default

    Costco dispensers do not seem to techncially to undertand the differences between :
    frequency channels - how Rexton phrases it's hearing aid
    channels - way other manufacturers phrase it's product
    band - frequency band.....but Costco only shook it's head after I explained
    programmable modes - number of settings...nothing to do with channels.



    In programming there are usually amplitudes to increase sound and AGC for compression. But Costco cannot explain the specs for Kirkland SIgnature(Rexton product) or Resound.

    That is why I am asking on this forum.

    Quote Originally Posted by rasmus_braun View Post
    $1300 each for the ReSound is a great price. That would normally get you a 4-channel aid with no wireless if you went to a private audiologist. If you really want to know the channels, just bring up the software next time you're at Costco and count them on screen.
    Last edited by hotrod; 12-08-2012 at 06:18 PM.

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