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Thread: Hearing Aid Practitioner employed at Costco…Ask Me Anything!!

  1. #1

    Default Hearing Aid Practitioner employed at Costco…Ask Me Anything!!

    Hey everyone,

    I work at a Costco Hearing Centre as a hearing aid practitioner/dispenser.

    To clarify, Costco's provides hearing aids with the same technology made by the same manufacturers as other clinics Phonak, GN ReSound, Siemens and Bernafon. We employ audiologists and Hearing Instrument Specialists/Hearing Aid Dispensers/Hearing Aid Practitioners alike.

    I have worked outside of Costco for over 10 years as well and have a good perspective of this industry. It is an industry full of people (but not ALL) driven by money, not hearing and communication healthcare.

    That being said, I truly believe that Costco's Hearing centers are the hearing aid dispensing industry's saving grace. We follow standard protocols that are set at the top of the dispensing industry. I have seen life-changing experiences within the hearing centre, tons of satisfied people, and very few adjustment appointments. Simply said, we are doing things right, and hard of hearing consumers are finally realizing it. Gone are the days of $3000.00+ hearing aids with little to no verification and validation procedures.
    Last edited by fuhgettaboutit; 09-16-2015 at 08:07 AM. Reason: revisions

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    I have Oticon HA and have had some issues with my Audi not listening.....can you assist in adjusting? Also, what about custom molds is that something that you can purchase from Costco?

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    1) Who do you choose to help us ? So nice of you !
    2) What is the best aid for tinnitus ?

    Thanks man !

  4. #4

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    Thank you for being here! My question is: How can my audi make bernafon (carista, acriva,juna) hearing aids sound more analog/linear like?

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    I just took a job at a call center. My hearing aids feed back when I put on the headset and mic. What do you recommend for this situation? Behing the ear, behind the ear with molds, in the ear? Thanks-Jason

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    Quote Originally Posted by fuhgettaboutit View Post
    Hey everyone,

    I work at a Costco Hearing Centre as a hearing aid practitioner (2yrs of university + 2 year internship required for state licensing).

    To clarify: Costco's provides hearing aids with THE SAME TECHNOLOGY made by the SAME MANUFACTURER'S as other clinics; Phonak, GN ReSound, Siemens and Bernafon. We employ audiologists and Hearing Aid Practitioners alike. We serve only the 18+ population.

    I have worked outside of Costco for several years as well and have a good perspective of this industry. It is an industry full of snake oil, lies, lack of integrity, manipulation and overall disappointment.

    That being said, I truly believe that Costco's Hearing centres are the hearing aid dispensing industry's saving grace. We follow standard protocols that are set at the top of the dispensing industry. I have seen life-changing experiences within the hearing centre; nearly 0 returns, and very few adjustment appointments. Simply said; we are doing things right, and people are finally realizing it. Gone are the days of $3000.00+ hearing aids w/ little to no verification and validation procedures.

    ASK ME ANYTHING!!
    Will I win the PowerBall drawing on Wednesday?
    Freq 250 500 1000 2000 4000 8000
    LE 35 35 40 60 65 55
    RE 40 35 35 50 65 60

  7. #7

    Default

    Quote Originally Posted by fuhgettaboutit View Post

    ....I have worked outside of Costco for several years as well and have a good perspective of this industry. It is an industry full of snake oil, lies, lack of integrity, manipulation and overall disappointment.
    Who were you hanging around with? I've been in the industry for over 25 years, and I've got lots of colleagues who are honest and truly want to help people hear better.

  8. #8
    Join Date
    Jan 2015
    Location
    London, Ontario, Canada
    Posts
    2

    Default

    Quote Originally Posted by fuhgettaboutit View Post
    Hey everyone,

    I work at a Costco Hearing Centre as a hearing aid practitioner (2yrs of university + 2 year internship required for state licensing).

    To clarify: Costco's provides hearing aids with THE SAME TECHNOLOGY made by the SAME MANUFACTURER'S as other clinics; Phonak, GN ReSound, Siemens and Bernafon. We employ audiologists and Hearing Aid Practitioners alike. We serve only the 18+ population.

    I have worked outside of Costco for several years as well and have a good perspective of this industry. It is an industry full of snake oil, lies, lack of integrity, manipulation and overall disappointment.

    That being said, I truly believe that Costco's Hearing centres are the hearing aid dispensing industry's saving grace. We follow standard protocols that are set at the top of the dispensing industry. I have seen life-changing experiences within the hearing centre; nearly 0 returns, and very few adjustment appointments. Simply said; we are doing things right, and people are finally realizing it. Gone are the days of $3000.00+ hearing aids w/ little to no verification and validation procedures.

    ASK ME ANYTHING!!
    From what I have read on this forum, I agree with you 100%! I'm new to hearing aids and got my first ones (KS5) at Costco Canada 2 weeks ago. My hearing is better but I have no way of knowing what to expect from them. When I go back for my follow-up in a week, what should I be telling the audiologist? I'd like to make sure I get the best results. Do I need to ask for additional modes? (I only have one now). Higher frequencies sound somewhat tinny, e.g. paper rustling sounds quite loud and scratchy. Is that sort of thing normal? Thanks for your advice in advance.

    Left & Right:
    250Hz=20db
    500=15
    1k=12
    2k=35
    3k=60
    4k=62
    6k=60
    8k=50

  9. #9
    Join Date
    Feb 2015
    Location
    San Francisco Bay Area
    Posts
    13

    Default

    Wonderful to hear from you. I am just about to pick up the phone and make an appt. with Costco Hearing Aid Center. I've heard great things on this forum about Linx by Resound--it works without other accessories with iPhone and other bluetooth apple stuff, but I don't think Linx is being carried by Costco. Do you have any idea if they will in near future? I am a refugee from a very expensive Audi ($150 for hearing test, $150 for fitting and adjusting and programming plus 6700 bucks for Bolero Q70). If Linx is not availab le from Costco, what is a similar model?
    Last edited by Tung; 02-10-2015 at 01:14 PM. Reason: Sorry I couldn't get my numbers to line up.
    ​ 125 250 500 750 1k 1.5k 2k 3k 4k 6k 8k

    R 25 30 45 50 50 45 40 40 55 20 35

    L 25 30 40 50 50 45 40 40 35 20 30

    Score dbHL MCL UCL

    R 88% 95b 95 10
    L 76% 95 95 10
    B 84% 90 90 10

  10. #10

    Default

    Quote Originally Posted by touches View Post
    I have Oticon HA and have had some issues with my Audi not listening.....can you assist in adjusting? Also, what about custom molds is that something that you can purchase from Costco?
    Sorry to hear that. You can suggest that your Audi complete Real Ear Measurements to ensure that your hearing aids are hitting prescriptive targets, however, from what I gather, it may be a good idea to just go elsewhere. How old are your hearing aids? Can you afford to spend around $3000? If the hearing aids are over 5yrs, and if you can swing it, just go visit a Costco hearing centre to ensure a proper fitting. You can bounce around different clinics hoping that they will perform Real Ear Measurements; if you do, and they are not performing Real Ear at the fitting, just politely get up and leave.
    Last edited by fuhgettaboutit; 02-10-2015 at 10:28 PM.

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