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Thread: Widex COM-DEX

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    Can you confirm that the COM-DEX really does provide only mono sound? If so, that is a really retrograde step compared with the TV-DEX which streams excellent stereo sound. I have two TV-DEX units, one for my living-room TV and one in my study connected to my PC for streaming stereo music and videos. But I currently use the M-DEX for connecting to my smartphone and I had thought that the COM-DEX would be a good replacement for that, with the ability to program it from an app on my phone. The big drawback of the M-DEX is that it only streams in mono and so any music or radio streamed from my smartphone is only in mono. It appears that the COM-DEX suffers from the same constraint and so gives no better sound functionality than the M-DEX. I certainly would not want to buy a unit that gives only mono sound so I guess I shall have to give the COM-DEX a miss unless anyone here can tell me otherwise.

  2. #12
    Join Date
    Aug 2013
    Brooklyn NY


    Like the M-DEX, COM-DEX is mono, but has a better sound. I had the M-DEX for 3 years for my Dream 440's and Iphone 5S, but in the end I had take it in for rebooting every few weeks.....finally it only worked on one channel - they wanted 300$ to fix it (it cost 300$).

    The COM-DEX is a much better product - better sound, smaller/lighter, easier to use, cheaper, and rarely drops the signal. I have the IPHONE app but rarely use it.

    I have not tried the TV-DEX.

  3. #13
    Join Date
    Oct 2016
    Central Massachusetts

    Default Widex Unique, Com-Dex, Music, and Bose Hearphones

    Quote Originally Posted by HA-User View Post
    Just got the new COM-DEX device from Widex for my Unique Passion 440 RICs.

    One word, "Wow!". Two words, "freaking wow!".

    Listening to music from my iPhone 6 as I type this. Super impressed by the sound quality. Love how I can switch between listening to audio from my phone with surrounding sound, or with surrounding sound muted.

    The small device (about the size of a USB stick) hangs around your neck and connects via Bluetooth to your phone. I tried wearing below my clothes and it works fine (so invisible). You can stream music to your hearing aids and take phone calls. For calls, you do need to talk into the microphone on the neck device though.

    Connecting to an iPhone is easy (only tested iPhone 6) but I do suggest turning Bluetooth on the phone first, then connect the neck loop cord to start the device.

    There is also an app to adjust the hearing aid (volume and program switching) as well as change the directionality (front, back, sides). The app seems a bit flakey though as I've found it sometimes doesn't work after listening to music. The UI of the app is not that great needs some work.

    Will provide additional feedback after some more use, so far really impressed and exceeds my expectations (I've listened to "Made for iPhone" hearing aids and *really* did not like the sound quality or size of those devices. Yep, it would be nice to not need the neck loop...but it will still be a while before we can get there technically in the Passion form factor.

    Thank you Widex! Please work on the app though
    I have also been evaluating the Unique and Com-Dex. The sound quality for speech recognition and masking background noisnoise-cancelling, and streaming music is very good and a great improvement over my Dream 440 Fusion. The Com-Dex is good when it works and is a pain in the butt when you frequently have to restart your iPhone (I have a 6s Plus) Streaming music is pretty good. Because of the Com-Dex issues, My audiologist is returning the Unique HAs and ordering the just released Widex Beyond 440 Fusion2 which are their made for iPhone hearing aids and based on the Unique platform. I will be receiving them the first week in January

    A couple of weeks ago I had the opportunity to attend a demonstration of the Bose Hearphones at their headquarters in Massachusetts. Hearphones are ear buds, with multi-directional microphones, that provide noise-cancelling and speech enhancement. They are controlled through Bluetooth and currently through iPhone 6 and later versions. After the demo I was so impressed that I purchased a pair. My hearing loss is moderate to severe. These Hearphones are amazing for conversations in noisy environments, phone streaming, and absolutely kick-ass for streaming music! They are also great for listening to movies and music in your livingroom with other people so that you can adjust the volume and tone for your needs. I paid $499 plus tax for them and Bose said they should be available to the general public later in January. Try searching them on Facebook. The comments are mostly from people with normal hearing, who also struggle hearing in noisy environments. In the Hearphones user manual, they state that the Hearphones are not hearing aids.
    Last edited by LisaC54; 12-26-2016 at 08:09 AM.

  4. Default

    Is she having any loss of sound when she moves her head while watching TV?
    My TV-DEX experience was awful. The sound was fine but I basically could not move my head in any direction without losing sound.
    I am curious to know if this is just my problem.
    Oticon OPN1
    Widex Beyond

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