I bought a pair of used KS5 made by ReSound.
The gentleman I bought them from told me he took them to Costco and they were turned up
to full volume. Even with the remote turning them to the lowest volume level they are often too loud.
I am in Canada and went to the local Costco to see if I could get them adjusted; "We won't even reprogram
hearing aids that a husband gives his wife", was the response.
I wrote a guy advertising reprogramming on eBay he said "only Costco can reprogramming these Kirkland ReSound hearing aids".
I wonder if anybody knows if Costco in the USA is a little more flexible or if there is anybody besides Costco that can
and is willing to do the reprogramming.
I have an audio-gram and will post it as soon as I find it.