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Thread: Resound phone clip and business phone connection

  1. Default Resound phone clip and business phone connection

    What do I need to connect my Resound Forza phone clip to multi-line business phone at work?

    I suppose I'll need a BT transmitter for the phone.

    Any suggestions or previous experience?

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    If you use the search feature, you will find a lot of info on business phone devices.
    Hidden Content
    KS6's w. Phone Clip +
    There is nothing either good or bad, but thinking makes it so. -- William Shakespeare





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    Quote Originally Posted by KenP View Post
    If you use the search feature, you will find a lot of info on business phone devices.
    Maybe you'e had good luck using the search feature, but I never have. I know member Don has experience with this. Maybe he'll chime in.
    ReSound Cala 8 (RIE 312 battery), Phone Clip +, TV Streamer 2 from Costco

    previously -
    Phonak Brio R-312T, ComPilot, TVLink S from Costco
    Kirkland KS6, Phone Clip +, TV Streamer 2 from Costco

    Freq R L
    250 30 35
    500 40 40
    750 40 40
    1000 40 40
    1500 25 35
    2000 35 30
    3000 50 40
    4000 50 50
    6000 75 60
    8000 80 80

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    Quote Originally Posted by jay_man2 View Post
    Maybe you'e had good luck using the search feature, but I never have. I know member Don has experience with this. Maybe he'll chime in.
    I'm here! My work phone has two lines but I think the same concept applies. First, do you have a headset option on your phone? If not you will have to wire into the handset (not hard). I have a headset jack on my phone and I just connect to that.

    I use the Plantronics MDA200 and connect both phone and desktop computer to the MDA200. It has a USB port on the front and I have a version of the bt300 plugged in there. My version of the bt300 is the SSP2714-01.

    There may be new models that supercede the mda200.

    You will also need, and this is important, the EHS cable for your model phone.

    If you don't have a headset port on the phone you will have to cable up using the handset and I think instructions for that come with the EHS cable. Without a headset port you will have to lift the handset or have a lifter.

    Mine works great. I can answer the phone from the Resound Phone Clip+ and that's the way I handle all meetings.


    New! 2014 ....2016
    Freq . L/R .... L/R . . . Word Recognition and Equipment
    250 .. 25/20 .. 40/45
    500 .. 20/25 .. 30/40 . . . SRT L/R = 35/65 , WRS @ 35/85 L/R = 64/56%
    1000 .30/40 .. 35/60 . . Kirkland 5.0 Costco (December 2014)
    1500 .50/55 .. 55/65 . . Phone Clip+ (May 2013)
    2000 .55/70 .. 60/75 . . TV Transmitter (Dec 2014)
    3000 .75/90 .. 95/100
    4000 85/100 . 90/90
    6000 .90/100 . 90/105
    8000 .80/90 .. 90/95

  5. #5
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    Quote Originally Posted by Don View Post
    I'm here! My work phone has two lines but I think the same concept applies. First, do you have a headset option on your phone? If not you will have to wire into the handset (not hard). I have a headset jack on my phone and I just connect to that.

    I use the Plantronics MDA200 and connect both phone and desktop computer to the MDA200. It has a USB port on the front and I have a version of the bt300 plugged in there. My version of the bt300 is the SSP2714-01.

    There may be new models that supercede the mda200.

    You will also need, and this is important, the EHS cable for your model phone.

    If you don't have a headset port on the phone you will have to cable up using the handset and I think instructions for that come with the EHS cable. Without a headset port you will have to lift the handset or have a lifter.

    Mine works great. I can answer the phone from the Resound Phone Clip+ and that's the way I handle all meetings.
    OK, my 10 or so year old Jabra A7010 Bluetooth Hub that was plugged in between the handset and the phone bit the dust And Jabra stopped making them before I even bought mine some 10 or 12 years ago. So I'm looking for a new solution as I hate getting into speaker phone battles. It was so nice being able to mute the mics on my KS6's and just hear the phone call directly in my aids. So my phone does not have a headphone jack (???), a multi-line Lucent MLX-28D that has been on my desk before I came here in 2002. What is with this USB connector on the MDA200? Where does it connect to? And you mention another cable being needed that is phone specific??? Where do you find out which one you need and how do you get one? Needless to say, Plantronics support wouldn't even talk to me. "You don't have a Phonak hearing aid? WE can't help you."

    HELP!!!!!!! Are there other working solutions to get Bluetooth out of an old multi-line office phone???

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    Quote Originally Posted by Neilk View Post
    OK, my 10 or so year old Jabra A7010 Bluetooth Hub that was plugged in between the handset and the phone bit the dust And Jabra stopped making them before I even bought mine some 10 or 12 years ago. So I'm looking for a new solution as I hate getting into speaker phone battles. It was so nice being able to mute the mics on my KS6's and just hear the phone call directly in my aids. So my phone does not have a headphone jack (???), a multi-line Lucent MLX-28D that has been on my desk before I came here in 2002. What is with this USB connector on the MDA200? Where does it connect to? And you mention another cable being needed that is phone specific??? Where do you find out which one you need and how do you get one? Needless to say, Plantronics support wouldn't even talk to me. "You don't have a Phonak hearing aid? WE can't help you."

    HELP!!!!!!! Are there other working solutions to get Bluetooth out of an old multi-line office phone???
    I found Plantronics to be helpful but it depends on who you get. They have websites with information on EHS cables. Another option would be a vendor that your company uses for phone equipment. They may have a Plantronics rep. There are also Plantronics dealers online.

    OK, the MDA200 wires up to the phone. It, the MDA200, has a USB port on the front of it. That's where you plug in the bt300 or the ssp2714-01 (let's call it the USB dongle). The USB dongle is what communicates with your hearing aid Bluetooth device.

    Once you get the equipment and get it hooked up PM me with any questions. It's not hard, you are just wiring in an additional device into the phone and it sounds like you have done this before.


    New! 2014 ....2016
    Freq . L/R .... L/R . . . Word Recognition and Equipment
    250 .. 25/20 .. 40/45
    500 .. 20/25 .. 30/40 . . . SRT L/R = 35/65 , WRS @ 35/85 L/R = 64/56%
    1000 .30/40 .. 35/60 . . Kirkland 5.0 Costco (December 2014)
    1500 .50/55 .. 55/65 . . Phone Clip+ (May 2013)
    2000 .55/70 .. 60/75 . . TV Transmitter (Dec 2014)
    3000 .75/90 .. 95/100
    4000 85/100 . 90/90
    6000 .90/100 . 90/105
    8000 .80/90 .. 90/95

  7. #7
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    Quote Originally Posted by Don View Post
    I found Plantronics to be helpful but it depends on who you get. They have websites with information on EHS cables. Another option would be a vendor that your company uses for phone equipment. They may have a Plantronics rep. There are also Plantronics dealers online.

    OK, the MDA200 wires up to the phone. It, the MDA200, has a USB port on the front of it. That's where you plug in the bt300 or the ssp2714-01 (let's call it the USB dongle). The USB dongle is what communicates with your hearing aid Bluetooth device.

    Once you get the equipment and get it hooked up PM me with any questions. It's not hard, you are just wiring in an additional device into the phone and it sounds like you have done this before.
    Don,
    How though does the MDA200 connect to the phone? It looks like it goes between the wall jack and the phone, not between the telephone handset and the phone as the Jabra did. I have a wide flat ribbon about twice the width of a normal wall jack to phone wire from wall jack to phone. It is an older, very older, multi-line Lucent business phone. It is a small company and I don't think we even have a phone equipment rep for them any more. My secretary tells me they pay a monthly maintenance plan, but the phones are so old and decrepit that they can't be ordered/added on to or replaced. She is going to send me their contact info but I am not holding out much hope in that direction. And how do you determine which add-on you need, or is there just the one type of bluetooth dongle?

  8. #8
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    Quote Originally Posted by Don View Post
    I found Plantronics to be helpful but it depends on who you get. They have websites with information on EHS cables. Another option would be a vendor that your company uses for phone equipment. They may have a Plantronics rep. There are also Plantronics dealers online.

    OK, the MDA200 wires up to the phone. It, the MDA200, has a USB port on the front of it. That's where you plug in the bt300 or the ssp2714-01 (let's call it the USB dongle). The USB dongle is what communicates with your hearing aid Bluetooth device.

    Once you get the equipment and get it hooked up PM me with any questions. It's not hard, you are just wiring in an additional device into the phone and it sounds like you have done this before.
    OK Don!!! I found the MDA200 user guide. So it does plug in between the handset and the phone, that works for me! Now, on Amazon it looks like you have to buy the power adapter separately (?) is that true? It does not come with a power supply? And, using it with your aids, (Costco Resounds?), do you use the BT300 bluetooth dongle? Is that needed to go to the Resound Clip or Clip Plus and is that the correct one for them? I have the Costco KS6's.

    By the way, a co-worker bought me a replacement Jabra A7010 on Ebay even though I told him not to. I told him Ebay is JUNK and you don't know what you are getting. He insisted. His $13 thrown away!! It did not come with a power supply, making it useless, totally so. in fact it was just the brick, no cover plate, no cables, no power. It would cost him $10 to ship it back he said, so he said I should just toss it. I mean I told him "NO, don't do it!" I was going to give him $20 if it worked, but did not mention that as I did not want him to lose and knew the price was way too cheap to be any good.

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    Okay, I went ahead and ordered the MDA200 after finding the user guide for it, as well as the power adapter and the bluetooth adapter. I already received the power supply adapter, don't have any free powered USB ports on the work computer and don't have to worry about it as it will always be plugged in. The bluetooth is due tomorrow. But the MDA200 will not come until maybe Oct 25th. That appears to be the case wherever I look for it, and I prefer Amazon for its return policy. No restocking fee verses 15% at NewEgg, and same wait time at Walmart. Looking forward to getting the new toy on line and working.

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    Quote Originally Posted by Neilk View Post
    Okay, I went ahead and ordered the MDA200 after finding the user guide for it, as well as the power adapter and the bluetooth adapter. I already received the power supply adapter, don't have any free powered USB ports on the work computer and don't have to worry about it as it will always be plugged in. The bluetooth is due tomorrow. But the MDA200 will not come until maybe Oct 25th. That appears to be the case wherever I look for it, and I prefer Amazon for its return policy. No restocking fee verses 15% at NewEgg, and same wait time at Walmart. Looking forward to getting the new toy on line and working.
    I use the ssp2714-01 instead of the bt300. It is supposedly optimized in some way for hearing aids but I don't know how. I don't have a power supply. Mine is connected to my desktop PC which has benefits also. Mine works really well. I'm in a lot of Webex meetings and I go through the phone for the audio portion but I think I could go through the Webex site for the audio if I have the correct drivers. I haven't tested that. I do get PC audio through the MDA200


    New! 2014 ....2016
    Freq . L/R .... L/R . . . Word Recognition and Equipment
    250 .. 25/20 .. 40/45
    500 .. 20/25 .. 30/40 . . . SRT L/R = 35/65 , WRS @ 35/85 L/R = 64/56%
    1000 .30/40 .. 35/60 . . Kirkland 5.0 Costco (December 2014)
    1500 .50/55 .. 55/65 . . Phone Clip+ (May 2013)
    2000 .55/70 .. 60/75 . . TV Transmitter (Dec 2014)
    3000 .75/90 .. 95/100
    4000 85/100 . 90/90
    6000 .90/100 . 90/105
    8000 .80/90 .. 90/95

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