I have just gotten new HAs at Costco, Resound Cala 8, which is working fine except for connecting with the smart app. The audiologist seemed to have some troubles connecting but eventually got it to work. My HAs are connected to my iPhone and can be controlled through the accessibility settings. However, Resound's Smart app stops at "getting information" and sends an error message that "something went wrong" and offers me to retry or switch to demo. By now I guess I have retried about 25 times but no luck. Has anyone else had the same problem? I would appreciate any suggestions. Thanks.