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Thread: Wire detached from the receiver(updated)

  1. #1

    Default Wire detached from the receiver(updated)

    My previous post included poor descriptions because I wasn't aware of the terminology. My Phonak HA's receiver became detached from the wire and it is inoperable. I will send it in to the VA repair facility, but wondered if any one else had problems of similar occurrences? Thanks.

  2. #2

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    Do NOT send it off.. Call your VA AuD. See your other post.

  3. #3

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    Planning to call Audiologist on Monday. She's in Oregon though, and I'm in southern Utah until late March. That's why I thought sending it to Denver was the way to go. Got the new HA's on May 5th. Thanks for your help and Merry Christmas!

  4. #4

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    If there's a VA hospital any where near your location, you should be able to walk-in without an appointment for repairs, such as getting a receiver replaced.

    Call first to see what times they do that. For instance, my local VA audiology clinic allows repair walk-ins from 10:30 to 11:30 AM and 2:30 to 3:30 PM.
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  5. #5

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    There's a VA clinic in damn near every county find the one closest to you call explain your predicament.

  6. #6

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    I have Phonak hearing aids. The wires on the receiver in canal (RIC) last about two years and then the receiver has to be replaced. I have found them on Amazon for about $85 once you are beyond the warranty.

    Jeff
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  7. #7

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    Never need to buy your own parts or pay for any type of repair for VA aids.


    Quote Originally Posted by jlgreer1 View Post
    I have Phonak hearing aids. The wires on the receiver in canal (RIC) last about two years and then the receiver has to be replaced. I have found them on Amazon for about $85 once you are beyond the warranty.

    Jeff

  8. #8

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    Government offices are closed tomorrow, so I need to call Tuesday. Merry Christmas!

  9. Default

    Maybe pay detailed attention to Doc Jake’s advice. He's a former VA Audiologist giving sincere help and attention to vets.
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  10. #10

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    Yes, planning to follow Doc Jakes advice, and really appreciate the input. I would have done things bass ackwards.

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